CHI 2007: Understanding Videowork

Note: This blog is going to be flooded my CHI2007 notes.

Understanding Videowork
David Kirk, Abigail Sellen
Session: Capturing Life Experiences

“An in-depth study of how people work with home video, deriving two distinct sets of practices emerging from the interrelationship between technologies and users’ goals.”

Pre-capture.
For some, the video device entered the household because they wanted to record a significant life event such as the birth of a child. For others, the device entered the household because it was a secondary function of an appliance they already had.

At capture.
Quality, reliability, fitness-for-purpose were important.
Editing on the device was unusual. Available mostly on mobiles.
Share on device (I missed)
There was a divergence of use: (a) planned capture and (b) ad hoc or serendipitous.

Post capture.
The economics of storage has a play: people have to manage the finite memoryspace. In this, people have different strategies: (a) Event-based and (b) Continuing Tape Use. Downloading is irritatingĀ  because it is time-consuming. This is why people move from a video camera to a lighterweight tool because download is less work.

Show/share.
People like making DVDs because they trust that it is tangible/safer and shareable. Consumption of the videos tended to decline over the years. The kids wanted to watch themselves a few years ago. Parents tend to stop videos and kids motivate wanting to watch the videos.

Discussion.
Observed two kinds of videowork: light and heavyweight. There were different reasons for each medium. Heavyweight was more focused on creativity with an intended future-product. Lightweight was more about an immediate sense of sharing and augmentation, rather than archival. For the lightweight, people don’t really want to edit.

Implications.
If you’re going to design software for video, you need to know what people want to do with video. We have seen that people use video for different things and that it serves different functions. The assumption that people are creating a movie does not fit how people use video now.

Some questions:
Are there demographic characteristics that cluster with your observations?
The teenagers seem much more engaged in the lightweight capture and mobile phones. The other tend to not. The much younger kids were doing the movie-making and heavyweight capture.

Are people ready to trust virtually storage of their videos? Put them online?
There is a certain amount of resistance to putting stuff online for the older generation. The teenagers love being able to share their work online. The stuff they record with sentimental value stays somewhere where they can trust it: on their mobile phones, but they want to store it somewhere longer.

Do teenagers want to archive?
A couple would download their stuff to the computer, most wouldn’t bother. They only have room on some phones. They would keep 7 or 8 videos, they’d make hard choices and cut them out. They aren’t too concerned about archiving. The online is more about sharing.

What is the relationship between photowork and videowork?
We’ve asked people why they videoed instead of photo. They were trying to capture something that they percieved as only possible through capturing motion. Often it is considered a clear cut difference.

What kinds of tools do people use to edit?
People tend not to realize that have video-editting software or they dismiss it (e.g. Movie-maker). Enthusiasts use Movie-maker unless they have a need for a more complex task. Others got Adobe Premier, tried, failed, and used somethning else.

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Filed under CHI, CHI2007, Memory making, Video

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